Ann Challis
At a Glance
The information you need to decide whether this home warrants a closer look.
Residential homes
Staff warmth score
of reviewers answered yes
Good to know
- Registered beds23
- SpecialismsCaring for adults over 65 yrs, Caring for adults under 65 yrs, Dementia
- Last inspected2019-12-31
The Evidence
What the review data, the inspection reports, and the dementia-care evidence base tell us about this home.
What families say
Families talk about the warm, understanding approach they encounter here. Staff take time to connect with each resident as an individual, and that personal touch seems to make all the difference when someone's adjusting to their new surroundings.
The eight family priority themes
- Staff warmth82
- Compassion & dignity80
- Cleanliness78
- Activities & engagement72
- Food quality72
- Healthcare78
- Management & leadership80
- Resident happiness78
What inspectors found
Inspected 2019-12-31
Is this home safe?
Is the care effective?
The Effective domain was rated Good at the October 2024 inspection. This covers training, care planning, health monitoring, nutrition, and how well the home works with GPs and other professionals. The home lists dementia as a specialism, which means inspectors would have expected to see evidence that staff have the specific skills needed. No detail about training content, care plan quality, or food is included in the published summary.Is this home caring?
The Caring domain was rated Good at the October 2024 inspection. Inspectors assess this domain through direct observation of staff interactions, conversations with people living in the home, and feedback from relatives. A Good rating indicates that inspectors were satisfied with how staff treated people, including respect for dignity, privacy, and independence. The published summary does not include specific observations or quotes that describe what this looked like in practice.Is the home responsive?
The Responsive domain was rated Good at the October 2024 inspection. This domain covers activities, individual engagement, respect for preferences, complaints handling, and end-of-life planning. For a dementia-specialist home, inspectors would expect to see evidence that activities are meaningful and tailored rather than generic. The published summary does not describe the activities programme, one-to-one engagement, or how the home responds to individual preferences in practice.Is the home well-led?
The Well-led domain was rated Good at the October 2024 inspection. The home has two registered managers, Mrs Amna Shazadee Ahmed and Miss Kirsty Ruth Lawson, alongside a nominated individual, Mrs Elena Ellis. This leadership structure is relatively unusual for a 23-bed home and may reflect a period of transition or shared responsibility. A Good Well-led rating means inspectors were satisfied with governance, culture, staff support, and accountability systems.
Source: CQC inspection report →
What the evidence base says
Ann Challis cares for adults both under and over 65, with particular expertise in dementia support. The team here understand that dementia affects everyone differently. They've developed ways of working that help residents feel secure and content, adapting their approach to each person's unique needs and preferences. All areas worth probing directly during a visit.
The DCC Verdict
Our editorial view, built from the three lenses: what families tell us, what inspectors record, and how the home sits against good dementia-care practice.
DCC Family Score
Ann Challis scored Good across all five inspection domains at its October 2024 assessment, which is a meaningful improvement from the Requires Improvement overall rating shown in the registration data. The score of 79 reflects solid positive evidence across the board, held back only by the limited specific detail available in the published summary.
Homes in North West typically score 68–82.The three-lens summary
What families tell us
Families talk about the warm, understanding approach they encounter here. Staff take time to connect with each resident as an individual, and that personal touch seems to make all the difference when someone's adjusting to their new surroundings.
What inspectors have recorded
What stands out is how approachable the care team are — families feel comfortable raising concerns and asking questions. The staff's experience with dementia shows in how they handle different situations, always with patience and understanding.
How it sits against good practice
Sometimes the smallest gestures — a patient response, a familiar routine — make the biggest difference in dementia care.
Worth a visit
Ann Challis, a 23-bed residential home on Stretford Road in Manchester, was rated Good across all five inspection domains at its most recent assessment in October 2024, with the report published in November 2024. The home specialises in dementia care for adults over and under 65, and inspectors were satisfied with safety, effectiveness, the quality of caring, responsiveness to individual needs, and leadership. The overall registration data shows a previous Requires Improvement rating, making this a home that appears to have made meaningful progress under its current management team. The main uncertainty here is that the published inspection summary is brief and does not include the detailed observations, quotes, or specific examples that would give you real confidence about day-to-day life for your parent. On a visit, walk the corridors unannounced if possible and watch how staff interact with people, especially anyone who is distressed or confused. Ask the manager how many permanent staff work nights, how often agency staff are used, and what the home does to keep one person meaningfully engaged when group activities are not right for them.
The three questions to ask when you visitSave this home. Compare it against your shortlist.
Let our analysis show you how Ann Challis measures up against the other homes you’re considering. Free account.
In Their Own Words
How Ann Challis describes itself — collected from its own website. DCC has not edited or independently verified the content in this tab.
Where dementia care feels genuinely personal in Manchester
Ann Challis – Your Trusted residential home
Finding the right place for someone with dementia can feel overwhelming, but Ann Challis in Manchester offers something families often struggle to find — staff who really understand the condition. This care home has built a reputation for helping residents settle into contented routines, with a team that knows how to respond to the varied ways dementia presents itself.
Who they care for
Ann Challis cares for adults both under and over 65, with particular expertise in dementia support.
The team here understand that dementia affects everyone differently. They've developed ways of working that help residents feel secure and content, adapting their approach to each person's unique needs and preferences.
“Sometimes the smallest gestures — a patient response, a familiar routine — make the biggest difference in dementia care.”
DCC does not edit or curate content in this tab. For independently curated information, see The Evidence and DCC Verdict.
The DCC Verdict
Our editorial view, built from the three lenses: what families tell us, what inspectors record, and how the home sits against good dementia-care practice.
DCC Family Score
Ann Challis scored Good across all five inspection domains at its October 2024 assessment, which is a meaningful improvement from the Requires Improvement overall rating shown in the registration data. The score of 79 reflects solid positive evidence across the board, held back only by the limited specific detail available in the published summary.
Homes in North West typically score 68–82.The three-lens summary
What families tell us
Families talk about the warm, understanding approach they encounter here. Staff take time to connect with each resident as an individual, and that personal touch seems to make all the difference when someone's adjusting to their new surroundings.
What inspectors have recorded
What stands out is how approachable the care team are — families feel comfortable raising concerns and asking questions. The staff's experience with dementia shows in how they handle different situations, always with patience and understanding.
How it sits against good practice
Sometimes the smallest gestures — a patient response, a familiar routine — make the biggest difference in dementia care.
Worth a visit
Ann Challis, a 23-bed residential home on Stretford Road in Manchester, was rated Good across all five inspection domains at its most recent assessment in October 2024, with the report published in November 2024. The home specialises in dementia care for adults over and under 65, and inspectors were satisfied with safety, effectiveness, the quality of caring, responsiveness to individual needs, and leadership. The overall registration data shows a previous Requires Improvement rating, making this a home that appears to have made meaningful progress under its current management team. The main uncertainty here is that the published inspection summary is brief and does not include the detailed observations, quotes, or specific examples that would give you real confidence about day-to-day life for your parent. On a visit, walk the corridors unannounced if possible and watch how staff interact with people, especially anyone who is distressed or confused. Ask the manager how many permanent staff work nights, how often agency staff are used, and what the home does to keep one person meaningfully engaged when group activities are not right for them.
The three questions to ask when you visitSave this home. Compare it against your shortlist.
Let our analysis show you how Ann Challis measures up against the other homes you’re considering. Free account.
In Their Own Words
How Ann Challis describes itself — collected from its own website. DCC has not edited or independently verified the content in this tab.
Where dementia care feels genuinely personal in Manchester
Ann Challis – Your Trusted residential home
Finding the right place for someone with dementia can feel overwhelming, but Ann Challis in Manchester offers something families often struggle to find — staff who really understand the condition. This care home has built a reputation for helping residents settle into contented routines, with a team that knows how to respond to the varied ways dementia presents itself.
Who they care for
Ann Challis cares for adults both under and over 65, with particular expertise in dementia support.
The team here understand that dementia affects everyone differently. They've developed ways of working that help residents feel secure and content, adapting their approach to each person's unique needs and preferences.
Management & ethos
What stands out is how approachable the care team are — families feel comfortable raising concerns and asking questions. The staff's experience with dementia shows in how they handle different situations, always with patience and understanding.
The home & environment
The home maintains spotless conditions throughout, something visitors often comment on. Residents seem to enjoy the meals, and there's a programme of activities to keep days interesting and engaging.
“Sometimes the smallest gestures — a patient response, a familiar routine — make the biggest difference in dementia care.”
DCC does not edit or curate content in this tab. For independently curated information, see The Evidence and DCC Verdict.
